General Community Questions
What are your office hours
Monday - Friday 9:00am to 6:00pm, Saturday 10:00am to 5:00pm, Sunday CLOSED
Is the community pet friendly
Yes
What types of floor plans do you offer
one two and three bedroom floorplans
Where are you located
Conroe Texas
What makes your community unique?
Our large apartment sizes for prices, our sundeck pool.
Do you offer furnished units?
no
Is smoking permitted on the property?
no
Leasing and Application Process
How do I schedule a tour
Website or phone
What documents are required to apply
Pay information, State Issued ID
What are the income or credit requirements
2.5x base rent
How do I apply
Online or in office
Is renters insurance required
Yes
How long does the approval process take
Dependant on receival of Pay Information, as early as 24 hours.
Do you offer short term leases
6 months is shortest
Do you run background and credit checks
Yes
Pricing, Fees, & Deposits
How much is the security deposit?
$500 - $1,000
Which utilities are included in rent?
None. Water/Sewer is charged alongside rent through Conservice
What utilities am I responsible for
Electricity, Water/Sewage, Valet Trash
When is rent due and what payment methods are accepted?
1st of every month, late on 5th. Echeck, Emoney order, Cashier's check
Move-In, Lease Terms
What lease terms do you offer
6-14 months
What is required on move-in day
Proof of Insurance, Proof of Electric, Payment for deposit/prorate
Do you allow subletting or lease transfers?
No Subletting, yes lease transfers.
What is your move-out policy?
60 days notice, pre move out inspection schedueld within 10 days of notice.
Pets
Are there any breed restrictions?
Yes
How many pets are allowed per apartment?
2
Are service animals permitted?
Yes
Do you have pet amenities?
Yes
Is there a pet deposit or a pet rent?
Yes
Neighborhood
What neighborhood is the property located in?
None
What shops, restaurants, and grocery stores are nearby?
Conroe Marketplace
What schools is the property zoned to?
Reaves Elementary, Peet Junior High School, Conroe Highschool
What universities are close by?
Sam Houston State University; Lonestar College
How close is the nearest public transit stop?
2.9 miles, Conroe Connection Transit
Resident Resources
How do I pay my rent?
Loft portal, Emoney order walmart or Kroger.
How do I renew my lease?
Loft portal, in office
How do I submit a maintenance request?
Loft portal, in office, over pgone
Is there an online portal for residents?
Yes, loft
Do residents get partner perks or discounts?
Yes
Do you offer any services for remote workers?
No